Overview:
To assist its client organizations, Servant-Leader Associates provides a broad set of services. Our preferred way of working is to be involved with a relatively small number of clients over an extended period of time at multiple levels of the enterprise. This is a ministry of presence.
The Principles of How Servant-Leader Associates Works With You:
- Our primary objective is to serve you and in so doing, grow ourselves.
- We do not have preconceived solutions to meet your needs and challenges.
- As external consultants, we have a different perspective that is neither better nor worse than yours.
- We are co-investigators/learners with you on your continuing of growth and development.
- Our major responsibility is to help you develop your own capacity individually
and collectively to serve and to lead.
The Services of Servant-Leader Associates:
Leadership Assessment and Sojourning
Using survey-feedback instrument supplemented by intensive personal interviews, a leadership profile is developed for the client executive. Ongoing "coaching" services are available as needed.
Trustee Retreats
Using a nationally validated survey instrument focusing on board competencies in conjunction with trustee depth education materials developed by the Lilly Endowment, a work plan for the board is constructed highlighting its unique role in advancing the mission and vision of the organization.
Team Building
Using the five disciplines of the learning organization developed by Peter Senge, intensive dialogue is undertaking focusing on the key areas of organizational performance.
Strategic Management
Through a series of action/planning sessions, the mission of the organization is examined in terms of the underlying vision and spirit and in terms of how it is implemented in focused investments in key assets, programs, markets, channels and core competencies. How the organization understands and measures its performance is also critically examined.
Organizational Assessment
A report representing a snapshot of organizational health covering areas of board governance, executive leadership, operations management, program execution and financial performance is developed to diagnose potential areas for improvement.
Community Listening Forums
The customers, clients, and constituents of the organization are engaged in focused conversations about its current performance and its future potential in sessions ranging from one-half day to three days potentially including as many as 500 people.
Servant Leader Associates Working With Trust Holders in Community
Servant-Leader Associates concentrates its work with those persons and groups in leadership positions which have responsibility for the entire organization, that is, they hold the enterprise in trust. In fact their prime responsibility is to build a community of trust within the institution and between the institution and the constituents/customers it serves. Trust holding is a matter of the heart, putting others needs first and will, faithfully keeping promises made.
Some Current and Past Clients
Hercules, Inc., Teleflex, Inc., McKesson, Inc., SEI, Inc., National Freight, J.M. Huber & Co., West Tennessee Health System, McCormick Theological Seminary, The Lilly Endowment, Ewing Marion Kauffman Foundation, College of Mount St. Vincent, Elwyn, Inc., Martin Luther King, Jr. Center, Center for Ethical Leadership, Sisters of Mercy Health System - St. Louis, The Other Side magazine, Presbyterian Church of the United States of America, Bethesda Family Services Foundation, Hyde Schools, Inc., Morgan-Stanley-Dean-Witter, Catholic Health Care Network of New York, Leadership Oklahoma, Wilmington Savings Fund Society.
Contact Information:
James S. Emrich
510 Westminster Avenue
Swarthmore, PA 19081
(610) 544-1031
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